It is also possible that the data cable being used is bad. Replace the data cable to see vodafoen that causes the drive to be recognized and the drivers to load. Make sure to use a data cable that is compatible with the drive - in the case of hp officejet 5610v all-in-one
WD Passport line of drives, using a cable longer than the one that came with the drive can prevent it from being properly recognized. 56760# vodafone
the drive is still unrecognized, try to connect it to other computers to make sure that the drive is functioning correctly. If the drive is recognized on other computers, then it will 56760# vodafone confirmed that there is something preventing the drivers from being loaded on the original computer. Get any available driver updates from the computer or motherboard manufacturer.